Samedayrushprinting.com's Terms & Conditions
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY.
BY ACCESSING, USING AND PURCHASING ANY OF OUR PRODUCTS OR SERVICES, YOU AGREE TO BE BOUND BY
THE TERMS & CONDITIONS STATED BELOW. Samedayrushprinting.com RESERVES THE
RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS
WITHOUT ANY NOTICE. All Sales Are Final.
We reserve the right to refuse and deny service. All prices are subject to change.
ALL SALES ARE FINAL. NO REFUNDS.
We will often use your images, artwork, designs and prints in our
marketing and advertising campaigns. Your information will never
be sold or transferred to any third party. If you do want us to
use your property please send us an email to firstname.lastname@example.org
Once an order is placed no changes can be made to the product
Any changes to Orders must be done in writing via email or mail.
We do not accept PO's. Changes are only available for contact
information, logistics and billing only. Payment must be submitted
in full prior to artwork proofing any work or preparation done to
the files. Orders not picked up within 7 days of completion and all
rights for refund or reprint are waived for such orders since the
product was completed but never picked up. Once an order is
completed it is the customer's responsibility to check on his
order and to pick up. No notification is sent out once an order is
completed. Orders picked up or taken in full or partially without
signing your delivery/pickup confirmation release will not be
allowed to be returned/reprinted or refunded.
It is the customer's responsibility to check the status of their
order, follow up, and pick up their order.
Due to the nature of printing and customization certain products
at times become delayed. We notify customers when orders become
delayed and a refund for any rush fees may be available when
ordering rush service. Refunds are not available when orders are
delayed in case the order is no longer needed a credit may be
issued at our discretion.
Once a pick up or delivery confirmation has been signed no
refunds, reprints or credits can be provided as the customer is
responsible to ensure the quality of the product prior to signing. We will not contact the customer to pick
up any orders unless the order is ready past the location's
closing time or unless the order is delayed. Delivery time is not counted in the guaranteed time
for an order and is considered separate.
It is the customerís responsibility to pick up or sign the
delivery/pickup confirmation release form personally since the
customer must inspect and revise the product directly.
We are not held responsible for 3rd party individuals
(receptionists, co-workers, friends, family, assistants, etc.)
signing off on a package. In no
case shall we be liable for any consequential or damages resulting
from any delay in shipment or delivery resulting on behalf of the
logistics company for any reason including weather, traffic, etc.
Lost or damaged claims can only be filed for shipments over $20.00
in value and can only be done after 30 days from package shipment
directly with logistics company. It is the customers duty to
request insurance on all orders being delivered.
We are not responsible for 3rd party (UPS, FEDEX, DHL, and
MESSENGERS) shipping errors, omissions, delays or damaged
ORDER REQUIREMENTS, ARTWORK & FILES
Due to our product line up being vast all requirements and specs
are not included here but can be found online at
are not responsible for customers not submitting artwork with
incorrect requirements per the page link above. Details in
preparation page subject to change at anytime without notice.
IMPERFECTIONS & FLAWS
Due to the nature of our printing services and expedited rush printing
methods all products whether rush or not tend to have minor imperfections and flaws listed
Paper printing products deviations, shifting and cutting can be of
up to .25" in any direction.
Napkin printing deviations and shifting can be of up to 10 degrees
and up to .5" in any direction.
Screen printing (shirts, aprons, tote bags, etc.) deviations and
shifting can be of up to 20 degrees and up to 2" left to right and
top to bottom of up to 5".
PROOFING & MATCHING
Hard Copy proofs are not refundable under any situation.
Proofs are not a default in any situation, and can be provided at
Samedayrushprinting.com's discretion on a case by case basis.
Orders will not be color matched or printed with any specific
color density unless stated in order confirmation.
if your order requires specific colors/tones/shades/orientation do
not send your order as we cannot guarantee any specific
colors/tones/shades unless otherwise stated.
We are not liable for color matching or ink density on screen
proofs approved by the customers.
Screen proofs will predict approximate (not exact) layout, text
content, image proportion and placement, but not color or density.
Standard Design and Onsite design do not include any color
If the customer does not request a proof at time of ordering,
customer agrees to the final product based on verbal or written
description provided to Samedayrushprinting.com and its representatives
at time of order.
LIMITATION OF LIABILITY & INDEMNITY
In no event shall Samedayrushprinting.com or its licensors, suppliers, or
vendors, their officers, owners, directors, employees, or agents,
be liable for any special, incidental, indirect, or consequential
damages of any kind, or for any damages whatsoever
resulting from loss of use, data and profits or cancellations
whether or not we have been advised of possibility of the damage.
All Sales Are Final. No Refunds. At certain time within our discretion we may
allow a cancellation but a cancellation charge will apply to ALL orders placed regardless of
stage or progress if approved for cancellation.
Orders may be eligible for cancellation upon request via email
only as long as they are not Rush Orders. Samedayrushprinting.com will be happy to help you cancel
your order prior to Approval but orders cannot be edited, switched
or cancelled after approval. Our Customer Service Team will
inform you of any cancellation charges depending on the stage of
the order when available. The cancellation fees below are starting
rates and could increase
[17% before proof is sent out and 27% after proof has been sent]
as long as the order has not gone into print.
RUSH ORDERS WILL NOT BE CANCELLED for any reason, even 1 minute
after order has been processed due to many factors which allow us
to process your order in a expedited manner.
RETURNS, REFUNDS and MANAGEMENT
Please send an email to
or call us at 888.409.4420 ext 2020.
Damaged products that are not returned entirely cannot be subject
to reprint, credit or refund.
Since each order is unique to customer and has no re-sale value,
All Sales Are Final. If any order is partially picked up we do not
provide refunds or exchanges.
Customer must notify us within 24 hours of order acceptance
to declare any defects in the ordered product.
In order to receive replacement. Customer must return 100% of the
received product within 3 days from the
time when the ordered product delivery was taken.
PICK UP TIME
In case your order is ready past our closing time and you want to
pick up that same day; We will give you a call half an hour before
your order is ready and will also wait for you an additional half
an hour upon order arrivals for you to pick up your order before
we close. We provide very accurate estimates of time of when
orders will be ready upon placing an order but sometimes there can
be delays. Due to the nature of rush printing we
will guarantee all orders to be ready anytime before
11:59pm of the last day of your turnaround time.
Order exceeding $100 will require payment via check or
wire transfer however certain exceptions
can be made on a case by case basis.